Maximize Profitability In Your Organization!
How do you manage :
- Requests for quotations
- Call outs
- Job Cards / Work Tickets
- Service Teams
Have you ever forgotten to supply a quotation when requested?
Forgetting to supply a quotation when requested not only loses a business opportunity but it also gives your organization a poor reputation.
Do you follow up on quotations that you have supplied?
Following up on quotations is often the difference between winning a deal and losing it to a more pro active competitor.
Do you prioritize Jobs according to date and urgency?
Prioritizing Jobs according to date and urgency makes your business more efficient and profitable. This in turn prevents Jobs from falling through the cracks and keeps customers satisfied.
Do you know that you are honoring your timeline commitments?
Ensuring that Jobs are attended to within promised timelines creates a positive experience for your customers. This helps to generate recurring business when customers can rely on your delivery time lines.
Do you invoice completed jobs soon after completion?
Jobs that have been completed should be invoiced as soon as possible. This helps with cash flow and prevents invoices falling through the cracks.
Do you have a customer follow up process?
A customer follow up process identifies potential issues early on and lets the customer know that you care about service excellence.
Implement the Peritus PFIM Service Desk to ensure that your operations team have the tools to efficiently perform all the above tasks!
The PFIM Service Desk provides the processes and control that will enable your operations departments to function efficiently and productively.
Give your organization the opportunity it deserves to succeed!
The Service Desk can integrate with the PFIM Maintenance Management System (CMMS) to provide the processes and controls required by organizations performing preventative maintenance.